Comfrt

Delivery times vary depending on the destination and the shipping method selected.&#x2022; Standard Delivery: Typically arrives within 3-5 business days.&#x2022; Express Delivery: Typically arrives within 2&#xA0;business days.&#x2022; International Delivery: Typically arrives within 7-14 business days.Sometimes delays in transit can happen due to circumstances that are outside of our control.&#xA0;Please note: weather-related delays may occur. Comfrt is not responsible for delayed shipments as a result of weather delays.&#xA0;If your order has not shown tracking updates for 7 or more days, please head over to our <a href="https://comfrt.com/content/contact" target="_blank" rel="noopener noreferrer">Contact</a> page and fill out the form. Our team will be in touch with next steps!

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 3-5 business days. • Express Delivery: Typically arrives within 2 business days. • International Delivery: Typically arri

How long does delivery take?

Shipping & Delivery

What’s your return policy?

What’s your international return policy?

Can I return or exchange a brand collaboration product?

How do I make a return or exchange?

Can I combine multiple returns into one package?

Can I exchange my exchange order?

Do you offer gift returns?

Do you charge return shipping fees?

Can I cancel or change my return/exchange request?

When will I get my refund?

How do I use my e-gift card?

Returns & Exchanges

What is Pre-Order?

How does Pre-Order work?

Should I purchase Pre-Order or Ready to Ship?

Pre-Order

What is your shipping policy?

Do you ship internationally?

Do you offer free shipping?

Do you offer express shipping?

How do I track my order?

Why does my package sometimes appear to go backward before reaching my delivery address?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

I'm having trouble logging in to my account.

Account Management

What is your cancellation policy?

Can I edit my order or change my address?

Why was my order cancelled?

Can I change my payment method?

Cancel & Modifiy

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if I'm missing an item in my order?

Order Issues

What is the Ambassador Program?

Who Can Apply?

What are the Benefits of Joining?

How Does it Work?

Ambassador Program

How do I make a TikTok Shop return?

How can I find my TikTok Shop order number?

Can I cancel or modify my TikTok Shop order?

Do you offer gift returns for TikTok Shop orders?

Third party price variances

Why is an item in stock on Comfrt.com but not on TikTok Shop?

TikTok Shop

How do I contact customer support?

Contact Us

Do you offer price matches?

How do I apply a discount or e-gift card code?

What size should I get?

How should I wash my product?

What weighted products do you offer?

Spring Sale Promotion

How do I unlock my Carry-On Companion Luggage?

General Questions

How long does delivery take?Updated 2 months ago