What if my package gets lost or arrives damaged?Updated 20 days ago

Lost Packages

At Comfrt, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit with the carrier, please head over to our Contact page and fill out the form. Our team will be in touch with next steps!

Please note: weather-related delays may occur. Comfrt is not responsible for delayed shipments as a result of weather delays.

Damaged Packages

We understand the disappointment of receiving a damaged package. In such instances, please head over to our Contact page and fill out the form within 5 days of receiving the order and include photos of the damaged items and package. Our team will be in touch!