Comfrt

Two fits. Two feels. One standard: exceptionally soft and oversized. Find your version of Comfrt between our Oversized and Mega-Oversized hoodie silhouettes. Each Comfrt hoodie is designed across two fit dimensions: Oversized & Mega-Oversized. Jared

What is the difference between Oversized & Mega?

Product Knowledge & Care

Do you charge return shipping fees?

Can I combine multiple returns into one package?

Do you offer gift returns?

Can I cancel or change my return/exchange request?

Can I return Final Sale items?

Can I return or exchange a brand collaboration product?

When will I get my refund?

How do I use my e-gift card?

What is your return policy?

How do I make a return or exchange?

Can I exchange my exchange order?

US Returns & Exchanges

What’s your international return policy?

Why am I being charged taxes/duties for my international return?

International Returns

Returns & Exchanges

What is the difference between the collections?

What size should I get?

What size should I get in the Marshmallow Slides?

What weighted products do you offer?

Can pre-shrunk fabric still shrink?

How should I wash my product?

Why should I avoid fabric softener or bleach?

Can I use my Dreamer Blanket as a comforter?

Why does my Luna Lounge Sleep Shirt have a button that looks backward?

How do I unlock my Carry-On Companion Luggage?

Can I take my CalmTouch Hoodie Stress Balls through TSA?

Is the Inflate Hoodie final sale?

What makes the Inflate Hoodie unique?

How do I inflate or deflate the Inflate Hoodie pillows?

How do I wash the Inflate Hoodie?

Inflate Hoodie

Important Safety Instructions

How do I work the controller?

The controller on my blanket is showing "Er"?

What are all of the layers in the heated blanket?

Can I remove the lavender panel of the blanket?

How do I wash my Lavender Ember Heated Blanket?

Lavender Ember Heated Blanket

What is Pre-Order?

How does Pre-Order work?

Should I purchase Pre-Order or Ready to Ship?

Pre-Order

What is your shipping policy?

Do you offer free shipping?

Do you ship internationally?

Do you offer express shipping?

How long does delivery take?

How do I track my order?

Why does my package sometimes appear to go backward before reaching my delivery address?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

Shipping & Delivery

I'm having trouble logging in to my account.

Can I change the email on my order? (U.S. Orders Only)

Account Management

What is your cancellation policy?

Can I edit my order or change my address?

Why was my order cancelled?

Can I change my payment method?

Cancel & Modify

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if I'm missing an item in my order?

Order Issues

How do I join ComfrtClub?

Do I need to have a Comfrt account?

Is the membership fee a recurring charge?

Is my ComfrtCore membership valid on third party sites?

Is the membership available to international customers?

Terms of Service

How to Join

My benefits aren't working - why?

How do I take advantage of my early access to sales and launches?

How do I get my birthday credit?

Accessing Your Benefits

When will I receive my credits?

Do my credits expire?

How can I cancel my membership?

Can I pause my membership?

How do I update my payment method?

Can I return my membership or request a refund?

Can I earn loyalty credits on gift card purchases?

How are credits calculated for bundles, pre-orders, and orders placed with a discount code?

What is the difference between Oversized & Mega?Updated 2 months ago