We are unable to price match any items as we do not offer price matches at this time. We apologize for any inconvenience.Please note: Discounts and/or pricing may vary on third party apps such as TikTok Shop. Prices may vary depending on the platform

<div data-block="true" data-editor="af882" data-offset-key="3ogt0-0-0" id="isPasted"><div data-offset-key="3ogt0-0-0"><span data-offset-key="3ogt0-0-0"><span data-text="true" style="color: rgb(0, 0, 0);">We are unable to price match any items as we do not offer price matches at this time. We apologize for any inconvenience.</span></span></div></div><div data-block="true" data-editor="af882" data-offset-key="bljtk-0-0"><div data-offset-key="bljtk-0-0"><span data-offset-key="bljtk-0-0" style="color: rgb(0, 0, 0);"><br data-text="true"></span></div></div><div data-block="true" data-editor="af882" data-offset-key="3vsv1-0-0"><div data-offset-key="3vsv1-0-0"><span data-offset-key="3vsv1-0-0"><span data-text="true" style="color: rgb(0, 0, 0);"><strong>Please note:&#xA0;</strong>Discounts and/or pricing may vary on third party apps such as TikTok Shop. Prices may vary depending on the platform you&apos;re purchasing from due to factors such as platform fees, promotions provided by the third party platform, or regional pricing.</span></span></div></div><div data-block="true" data-editor="af882" data-offset-key="3qg5-0-0"><div data-offset-key="3qg5-0-0"><span data-offset-key="3qg5-0-0" style="color: rgb(0, 0, 0);"><br data-text="true"></span></div></div><div data-block="true" data-editor="af882" data-offset-key="7eaac-0-0"><div data-offset-key="7eaac-0-0"><span data-offset-key="7eaac-0-0"><span data-text="true" style="color: rgb(0, 0, 0);">In addition, Comfrt discount codes can only be used on purchases made on&#xA0;</span></span><span style="color: rgb(0, 0, 0);"><a href="http://comfrt.com/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="7eaac-1-0"><span data-text="true">Comfrt.com</span></span></a></span><span data-offset-key="7eaac-2-0"><span data-text="true" style="color: rgb(0, 0, 0);"> or in the Comfrt App.</span></span></div></div>

Do you offer price matches?

To apply a discount code or e-gift card code, proceed to checkout and enter your code in the 'Discount code or gift card' field. Click 'Apply'.

<p><span style="font-family: Inter;">To apply a discount code or e-gift card code:</span></p><ul><li style="font-family: Inter;">Proceed to checkout and enter your code in the <strong>&apos;Discount code or gift card&apos;</strong> field.</li><li style="font-family: Inter;">Click <strong>&apos;Apply&apos;</strong> to see your new total before finalizing your order.</li><li style="font-family: Inter;">Only one discount code can be used per order.</li><li style="font-family: Inter;">Discount codes may only be used once.</li><li style="font-family: Inter;">Discount codes may not apply to certain products.</li><li style="font-family: Inter;">Discount codes do not apply to pre-order products or bundles.</li><li style="font-family: Inter;">Multiple e-gift cards may be used per order.</li></ul><p><span style="font-family: Inter;">If you&#x2019;re having trouble entering your discount or e-gift card code, please try clearing the cache on your web browser or trying on a different device.</span></p><p><span style="font-family: Inter;"><span style="font-family: Inter;" id="isPasted"><span style="font-family: Inter;">All e-gift cards and co-branded collabs are final sale and excluded from discounts or promotions.</span></span></span></p><p><br></p><p><span style="font-family: Inter;"><span id="isPasted"><span style="font-family: Inter;">Please note: discount codes and e-gift cards cannot be applied post-purchase.</span></span></span></p>

How do I apply a discount or e-gift card code?

Comfrt proudly offers 15% or more off to eligible members of the following groups:. This is our way of saying thank you to the people who serve and support our communities every day. ID.me is a secure digital identity network that makes it easy for i

<h3 id="isPasted"><span style="font-size: 16px;">Who is eligible?</span></h3><p>Comfrt proudly offers <strong>15% or more off</strong> to eligible members of the following groups:</p><ul data-spread="false"><li>Military (active duty, veterans, reservists, and their spouses/dependents)</li><li>First Responders (police, firefighters, EMTs, and paramedics)</li><li>Government Employees</li><li>Medical Providers</li><li>Nurses</li><li>Students</li><li>Teachers<ul><li><span style="text-decoration:none;">For a full list of qualifying roles within each group, visit the&#xA0;</span><a href="https://help.id.me/hc/en-us/categories/9253488682647" style="text-decoration:none;"><span style="text-decoration:underline;">ID.me eligibility page</span></a></li></ul></li></ul><p>This is our way of saying thank you to the people who serve and support our communities every day.</p><div contenteditable="false"><hr></div><h3 id="what-is-idme"><span style="font-size: 16px;">What is ID.me?</span></h3><p>ID.me is a secure digital identity network that makes it easy for individuals to verify their identity and group affiliations online.</p><p>To learn more, visit ID.me or the ID.me About page <a href="https://help.id.me/hc/en-us" style="text-decoration:none;" id="isPasted"><span style="text-decoration:underline;">ID.me Help Center</span></a><span style="text-decoration:none;">&#xA0;</span></p><div contenteditable="false"><hr></div><h3 id="how-do-i-verify-my-status"><span style="font-size: 16px;">How do I verify my status?</span></h3><ol data-spread="false" start="1"><li>Click <strong>&quot;Verify with ID.me&quot;</strong> on the Comfrt discount page <a href="https://comfrt.com/content/id-me-discounts">HERE </a>or during checkout.</li><li>Sign in to your existing ID.me account, or create one if you don&apos;t already have one.</li><li>Follow the prompts to verify your eligible status.</li><li>Once your verification is complete, your discount will be automatically applied at checkout on Comfrt.com.</li></ol><div contenteditable="false"><hr></div><h3 id="how-do-i-receive-my-discount"><span style="font-size: 16px;">How do I receive my discount?</span></h3><p><span style="font-size: 14px;">After you&apos;ve successfully verified your status through ID.me, your discount will be automatically applied at checkout on Comfrt.com. No promo code is required.</span></p><div contenteditable="false"><hr></div><h3 id="where-can-i-use-my-discount"><span style="font-size: 16px;">Where can I use my discount?</span></h3><p><span style="font-size: 14px;">Your discount is valid on purchases made directly through <strong>Comfrt.com</strong>. It cannot be applied to purchases made through third-party retailers or marketplaces, including <strong>TikTok Shop</strong>.</span></p><div contenteditable="false"><hr></div><h3 id="can-my-friends-or-family-use-my-discount"><span style="font-size: 16px;">Can my friends or family use my discount?</span></h3><p><span style="font-size: 14px;">The discount is intended only for verified eligible individuals. Verification is completed through ID.me and is tied to the eligible person&apos;s account.</span></p>

Do you offer a Military discount?

FrontrowMD is an independent, third-party platform on a mission to make it easier to discover health products you can trust. To learn more about FrontrowMD and Clinician's Choice, please click here.

<p>FrontrowMD is an independent, third-party platform on a mission to make it easier to discover health products you can trust.</p><p>To learn more about FrontrowMD and Clinician&apos;s Choice, please click <a href="https://app.thefrontrowhealth.com/general-store/all?spi=true&amp;utm_campaign=brands_website&amp;utm_content=modal&amp;utm_medium=4575&amp;utm_source=1205&amp;sort=featured&amp;pid=4575"><strong><u>here</u></strong></a>.</p>

What is FrontrowMD?

Denise and Blake are Comfrt’s AI-powered text assistants! If you’ve received a text from Denise or Blake, don’t worry - it’s really us. Denise and Blake are designed to help answer general questions about Comfrt, including questions about our product

<p data-pm-slice="1 1 []" id="isPasted">Denise and Blake are Comfrt&#x2019;s AI-powered text assistants! If you&#x2019;ve received a text from Denise or Blake, don&#x2019;t worry - it&#x2019;s really us.</p><p>Denise and Blake are designed to help answer general questions about Comfrt, including questions about our products, current promotions, sizing, and other shopping-related topics. They may also reach out with helpful information related to your shopping experience.</p><p>While Denise and Blake can help with general questions, they do not have access to resolve issues with an existing order. If you need help with something like an order change, cancellation, shipping issue, return, refund, or another order-specific concern, please reach out to our Customer Support team through the <a href="https://comfrt.com/content/contact" target="_blank" rel="noopener noreferrer"><strong><span style="color: rgb(44, 130, 201);">Contact Us</span></strong></a><strong>&#xA0;form on our website</strong>.</p>

Why am I getting text messages from Denise or Blake?

Thank you for your interest in Comfrt Wholesale. We are very excited to let you know that Comfrt is now on wholesale through Faire.  Please visit comfrt.faire.com to place your order!

<div data-block="true" data-editor="af882" data-offset-key="3ogt0-0-0" id="isPasted"><div data-offset-key="3ogt0-0-0">Thank you for your interest in Comfrt Wholesale. We are very excited to let you know that Comfrt is now on wholesale through Faire.&#xA0; Please visit&#xA0;<span draggable="true" id="isPasted"><a target="_blank" href="http://comfrt.faire.com" rel="noopener noreferrer" style=" text-decoration: none;">comfrt.faire.com</a></span> to place your order!</div></div><div data-block="true" data-editor="af882" data-offset-key="7eaac-0-0"><br></div>

Do you offer wholesale?

Comfrt

General Questions

Do you charge return shipping fees?

Can I combine multiple returns into one package?

Do you offer gift returns?

Can I cancel or change my return/exchange request?

Can I return Final Sale items?

Can I return or exchange a brand collaboration product?

When will I get my refund?

How do I use my e-gift card?

What is your return policy?

How do I make a return or exchange?

Can I exchange my exchange order?

US Returns & Exchanges

What’s your international return policy?

Why am I being charged taxes/duties for my international return?

International Returns

Returns & Exchanges

What is the difference between the collections?

What size should I get?

What is the difference between Oversized & Mega?

What size should I get in the Marshmallow Slides?

What weighted products do you offer?

Can pre-shrunk fabric still shrink?

How should I wash my product?

Why should I avoid fabric softener or bleach?

Can I use my Dreamer Blanket as a comforter?

Why does my Luna Lounge Sleep Shirt have a button that looks backward?

How do I unlock my Carry-On Companion Luggage?

Can I take my CalmTouch Hoodie Stress Balls through TSA?

Is the Inflate Hoodie final sale?

What makes the Inflate Hoodie unique?

How do I inflate or deflate the Inflate Hoodie pillows?

How do I wash the Inflate Hoodie?

Inflate Hoodie

Important Safety Instructions

How do I work the controller?

The controller on my blanket is showing "Er"?

What are all of the layers in the heated blanket?

Can I remove the lavender panel of the blanket?

How do I wash my Lavender Ember Heated Blanket?

Lavender Ember Heated Blanket

Product Knowledge & Care

What is Pre-Order?

How does Pre-Order work?

Should I purchase Pre-Order or Ready to Ship?

Pre-Order

What is your shipping policy?

Do you offer free shipping?

Do you ship internationally?

Do you offer express shipping?

How long does delivery take?

How do I track my order?

Why does my package sometimes appear to go backward before reaching my delivery address?

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

Shipping & Delivery

I'm having trouble logging in to my account.

Can I change the email on my order? (U.S. Orders Only)

Account Management

What is your cancellation policy?

Can I edit my order or change my address?

Why was my order cancelled?

Can I change my payment method?

Cancel & Modify

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if I'm missing an item in my order?

Order Issues

How do I join ComfrtClub?

Do I need to have a Comfrt account?

Is the membership fee a recurring charge?

Is my ComfrtCore membership valid on third party sites?

Is the membership available to international customers?

Terms of Service

How to Join

My benefits aren't working - why?

How do I take advantage of my early access to sales and launches?

How do I get my birthday credit?

Accessing Your Benefits

When will I receive my credits?

Do my credits expire?

How can I cancel my membership?

Can I pause my membership?

How do I update my payment method?

Can I return my membership or request a refund?

Can I earn loyalty credits on gift card purchases?

How are credits calculated for bundles, pre-orders, and orders placed with a discount code?