TikTok Shop
How do I make a TikTok Shop return?
TikTok Shop US orders must be returned within the TikTok app within 30 days of delivery. 1. Head to your TikTok Profile, then navigate to Your Orders and select Orders. 2. You will be re-directed to Comfrt's return portal. Please ensure your order nu
How can I find my TikTok Shop order number?
Head to your TikTok Profile, then navigate to Your Orders and select Orders. You can also find exchange orders in your TikTok Shop Orders.
Can I cancel or modify my TikTok Shop order?
TikTok Shop allows customers one hour from the time of purchase to make changes or request a cancellation of an order. Once that hour has passed, we are unable to modify TikTok Shop orders. If you need to make changes to your contact information, ple
Do you offer gift returns for TikTok Shop orders?
TikTok Shop or other third party vendors are not eligible for gift returns.
Third party price variances
Discounts and/or pricing may vary on third party apps such as TikTok Shop. Prices may vary depending on the platform you're purchasing from due to factors such as platform fees, promotions provided by the third party platform, or regional pricing. Pl
Why is an item in stock on Comfrt.com but not on TikTok Shop?
Inventory and product availability may vary on third party apps such as TikTok Shop. Please note, select styles may be exclusive to Comfrt.com and will not appear in TikTok Shop.