Made a mistake?. Within 15 minutes of checkout, you are able to make the following modifications:. Please note that payment is captured at time of purchase. If you do cancel your order, please allow up to 7 business days, depending on your bank's pro

Made a mistake?&#xA0;Within 15 minutes of checkout, you are able to make the following modifications:<ul><li style="font-size: 16px;">Update or change your email address</li><li style="font-size: 16px;">Update or change your shipping address</li><li style="font-size: 16px;">Cancel your order</li></ul>Please note that payment is captured at time of purchase. If you do cancel your order, please allow up to 7 business days, depending on your bank&apos;s processing times, for the refund to be reflected. Purchases made with gift cards are refunded back to the original gift card within 24 hours.&#xA0; After the 15 minute window please see our additional cancellation policies below:Ready to Ship Items:We strive to fulfill orders as quickly as possible. As a result, ready to ship items cannot be cancelled and edits cannot be made once the order has been placed.&#xA0;These items/orders are processed within 5 minutes of purchase and shipped within 2-3 business days to ensure speedy delivery.&#xA0;<hr>Pre-Order Items:Only pre-orders can be canceled within 7 days for a refund to the original method of payment. Please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.After this period but before fulfillment, we can only offer a refund to store credit via an e-gift card for pre-order cancellations.You can always request a return or exchange once your order arrives.

What is your cancellation policy?

Please double check your address before placing your order. Made a mistake?Within 15 minutes of checkout, you are able to make the following modifications:. Please note that payment is captured at time of purchase. If you do cancel your order, please

Please double check your address before placing your order.Made a mistake? Within 15 minutes of checkout, you are able to make the following modifications:<ul><li style="font-size: 16px;">Update or change your email address</li><li style="font-size: 16px;">Update or change your shipping address</li><li style="font-size: 16px;">Cancel your order</li></ul>Please note that payment is captured at time of purchase. If you do cancel your order, please allow up to 7 business days, depending on your bank&apos;s processing times, for the refund to be reflected. Purchases made with gift cards are refunded back to the original gift card within 24 hours. After the 15 minute window please see our additional modification policies below:Ready to Ship Items:Once an order is placed, we are unable to make changes to the order, including the shipping address or contact information.&#xA0;You are welcome to try to contact the shipping carrier - they may be able to update your address prior to delivery. Please note, re-routing fees may apply on a case-by-case basis.If your package is returned to sender or delivered to the wrong location, head over to our <a href="https://comfrt.com/content/contact" target="_blank" rel="noopener noreferrer">Contact</a> page and fill out the form. Our team will be in touch with potential options to assist you!<hr>Pre-Order Items:Changes can be made to pre-order items up to the point of fulfillment. Once the order is in fulfillment, we are no longer able to make changes.Please note that changes to the items may result in a later shipment date or different cost.We are able to change the shipping address on pre-order items up to the point of fulfillment.&#xA0;To start this process, head over to our <a href="https://comfrt.com/content/contact" target="_blank" rel="noopener noreferrer">Contact</a> page and fill out the form. Our team will be in touch with next steps!

Can I edit my order or change my address?

Your order may have been canceled automatically due to a number of reasons, including product quantities not being available at time of fulfillment, or because it did not make it through our automated screening system. Some common reasons for this ca

<div data-block="true" data-editor="km7f" data-offset-key="66hdf-0-0" id="isPasted"><div data-offset-key="66hdf-0-0">Your order may have been canceled automatically due to a number of reasons, including&#xA0; product quantities not being available at time of fulfillment, or because it did not make it through our automated screening system. Some common reasons for this can be incorrect CVV/Zip Code, a mismatch of card details, or something else.</div></div><div data-block="true" data-editor="km7f" data-offset-key="e2siq-0-0"><div data-offset-key="e2siq-0-0">&#xA0;</div></div><div data-block="true" data-editor="km7f" data-offset-key="9i7gg-0-0"><div data-offset-key="9i7gg-0-0">Rest assured, your money has been refunded back to your account and you should see those funds within 3-5 business days.</div></div><div data-block="true" data-editor="km7f" data-offset-key="1vqb8-0-0"><div data-offset-key="1vqb8-0-0">&#xA0;</div></div><div data-block="true" data-editor="km7f" data-offset-key="2n54d-0-0"><div data-offset-key="2n54d-0-0">We apologize for any inconvenience and we invite you to place a new order.</div></div>

Why was my order cancelled?

Within 15 minutes of checkout, you are able to make the following modifications:. While you're unable to change your payment method, you have the option to cancel your order and place the order again with your preferred payment method. Please note, p

&#xA0;Within 15 minutes of checkout, you are able to make the following modifications:<ul><li style="font-size: 16px;">Update or change your email address</li><li style="font-size: 16px;">Update or change your shipping address</li><li style="font-size: 16px;">Cancel your order</li></ul>While you&apos;re unable to change your payment method, you have the option to cancel your order and place the order again with your preferred payment method.Please note, payment is captured at time of purchase. If you do cancel your order, please allow up to 7 business days, depending on your bank&apos;s processing times, for the refund to be reflected. Purchases made with gift cards are refunded back to the original gift card within 24 hours.Once the 15 minute window after checkout has closed, we are unable to change your payment method. We apologize for any inconvenience!

Can I change my payment method?

Comfrt

Cancel & Modify

What is your return policy?

What’s your international return policy?

Why am I being charged taxes/duties for my international return?

Can I return or exchange a brand collaboration product?

How do I make a return or exchange?

Can I combine multiple returns into one package?